UI is not responding
Resolved·Partial outage

We are back up and running!

We are pleased to report that the issue surrounding the UI not responding has been resolved. Our app is now operating normally.

Thank you for your patience and support during this time. If you experience any further issues, please do not hesitate to reach out to our support team at support@griffin.com.

Thu, Aug 3, 2023, 08:08 PM
(1 year ago)
·
Affected components
Sandbox
Verify
Updates

Resolved

We are back up and running!

We are pleased to report that the issue surrounding the UI not responding has been resolved. Our app is now operating normally.

Thank you for your patience and support during this time. If you experience any further issues, please do not hesitate to reach out to our support team at support@griffin.com.

Thu, Aug 3, 2023, 08:08 PM

Monitoring

We are actively working on a fix. Our engineers have developed a solution, which is being tested internally. We are monitoring the system at the moment and will provide an update in 1 hour.

Please bear with us as we work to restore normal service. Your patience is greatly appreciated.

Thu, Aug 3, 2023, 07:10 PM(57 minutes earlier)

Investigating

We are currently experiencing an issue that has resulted in our UI not responding. Our team is investigating this as a high priority, and we're working to resolve the issue as quickly as possible.

We apologise for any inconvenience this may cause and thank you for your patience.

We will provide an update on progress made in 1 hour.

Thu, Aug 3, 2023, 06:38 PM(32 minutes earlier)
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