We are pleased to report that the issue has been resolved. Our app is now operating normally.
If the Settings page still isn't working for you, please refresh the page bypassing the cache: Cmd+Shift+R on Mac (Cmd+Option+R in Safari), or Ctrl+Shift+R on Windows/Linux.
Thank you for your patience and support during this time. If you experience any further issues, please do not hesitate to reach out to our support team at support@griffin.com.
Resolved
We are pleased to report that the issue has been resolved. Our app is now operating normally.
If the Settings page still isn't working for you, please refresh the page bypassing the cache: Cmd+Shift+R on Mac (Cmd+Option+R in Safari), or Ctrl+Shift+R on Windows/Linux.
Thank you for your patience and support during this time. If you experience any further issues, please do not hesitate to reach out to our support team at support@griffin.com.
Monitoring
We are actively working on a fix. Our engineers have developed a solution, which is being tested internally. We are monitoring the system at the moment and will provide an update within 1 hour.
Please bear with us as we work to restore normal service. Your patience is greatly appreciated.
Investigating
We are currently experiencing issues with our settings page within our app. All settings besides webhooks are currently unavailable. Our team is investigating this as a high priority, and we're working to resolve the issue as quickly as possible.
We apologise for any inconvenience this may cause and thank you for your patience.
We will provide an update on progress made in 1 hour.
Stay tuned for updates.
